Shawn Whitaker of MLS Data Tools based in Boise, Idaho and Robert Humphreys of Predicted Property based in British Columbia, Canada, were the Innovation winners. They were flown in to present their breakthrough ideas that leverage artificial intelligence and automation at the summit, built on top of a standardized RESO data set that was provided to them by Austin Board of REALTORS®, CoreLogic, and RESO.

Summit host Jeremy Crawford, CEO of RESO, honored 19 individual members, eight Chairs of RESO Workgroups and a key committee, as well as four RESO leaders for their outstanding personal contributions with 2018 Spring Tech Summit Awards. Crawford noted that collectively these individuals contributed “thousands of annual volunteer hours to RESO Workgroups, and RESO’s mission, which is moving us closer to RESO’s vision of a streamlined real estate industry.”

Crawford honored the following 2017 RESO leadership:

Crawford then honored the chairs of seven RESO Workgroups and the RESO Technical Committee, including:

Mark Bessett, CRMLS (Phoenix, AZ): Recognized in appreciation for outstanding service as the Universal Property Identifier (or you can use UPI but that might not be understood) Workgroup Chair

“These leaders generously donated their time, talent and energy to the common cause of advancing RESO’s mission,” said Crawford. “The tremendous support their companies have provided in lending RESO their best and their brightest has accelerated our industry contributions. It is because of our massive volunteer support that we are having a dramatic impact on the real estate industry,” he added.

On behalf of each Workgroup Chair, Crawford gave award recognition to 18 individual RESO members whose contributions went “well above and beyond” throughout 2017 he said, including:

“Those who can do, and those who can do more volunteer,” said Crawford. “Volunteers are the roots of what keeps RESO strong and growing. These are exceptional individuals who collective efforts are shaping real estate data standards for the future. We hope that when others see the huge impact their contributions are having on our industry, they’ll join in and become more involved in our Workgroups,” he added.

RESO Workgroups are open to all members, meet monthly typically via conference calls and in person at twice-yearly RESO conferences. The RESO Fall Conference is in Milwaukee, Oct. 16-18, 2018. Details about each Workgroup and how to join can be found online at

Innovation Winners
Predicted Property, founded by Robert Humphries, collects micro insights from predictive speech analytics enhanced by artificial intelligence to give agents intelligence on properties and improve their ability to close sales. Tapping into the RESO provided data feed, he discovered that standardized data can be used to surface actionable data points about properties that match clients’ interests. The result is a more efficient and cost-effective lead generation tool for agents.

MLS Data Tools, created by Shawn Whitaker, developed software that solves for the tremendous amount of technical labor that is required to aggregate MLS data nationwide using automation. Its white label software and tools can significantly decrease the amount of time startups, brokers, and agents would spend aggregating RESO standardized data that powers industry solutions.

The mission of the Real Estate Standards Organization (RESO) is to create and promote the adoption and utilization of standards that drive efficiency throughout the real estate industry. RESO was incorporated in November 2011 as an independent, not-for-profit trade organization that was previously a section of the National Association of REALTORS®. RESO has more than 750 active members, including NAR, multiple-listing services, real estate associations, brokerages and industry technology providers. For more information, visit Contact RESO via email at


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